Returns & Exchanges

At Johnny Loco, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, you can return or exchange any unused items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Log in to our online portal with your order number and email address to select the items you wish to return and receive a return authorization.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags and labels are attached to maintain eligibility for a full refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location near you.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.